Prices in the original currency Swedish kronor (SEK) are the current ones. Deviations from the terms are valid only if both parties have signed a special agreement that regulates this.
Applicability
These terms of purchase are applicable insofar as Swedish or other applicable law does not prescribe terms that are in conflict with these. For private consumers, the Consumer Purchase Act and the Distance Contracts Act apply, which also includes protection for the sales company.
More information on this can be found on the Swedish Consumer Agency's website, www.kov.se.
Ordering
In the event that the customer is under 18 years of age, the guardian's permission must be obtained before the purchase is completed. Orders placed in another person's name without his or her consent, or in any other way that causes PelletsTeknik Kalmar to suffer financial damage, are reported to the police. PelletsTeknik Kalmar disclaims for printing errors, errors in information, and errors in specification, on all products and services in PelletsTeknik Kalmar's range. All image information should be considered as illustrations and can not be guaranteed to reproduce the exact appearance and nature.
Payment
• Via KLARNA you can do it easily and securely via card or internet banking.
Cash on delivery - Collected from your local postal agent and paid only upon collection. The postal advance fee is currently SEK 100.
Terms for card purchases
When you pay by card, this is administered by Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, telephone number: +46 8 120 120 00, e-mail address: [email protected]. This means that you shop safely and easily.
About Invoice payment with KLARNA, https://cdn.klarna.com/1.0/shared/content/legal/terms/0/sv_se/invoice_tc?credit_time=30
Shop now - pay only after delivery!
When you pay via invoice, this is administered by KLARNA. This means that you shop safely and easily. You do not have to provide your card details, and only pay after you have received your goods.
We offer you this:
Always get the item home before you pay
30 days payment period
You never have to disclose sensitive information
Always 14 days right of withdrawal in accordance with the Distance and Home Sales Act *
Access to your invoices via KLARNA online www.klarna.se
Possibility of partial payment
In the event of late payment, there is a statutory reminder / delay fee and default interest of 2% per month. In the event of non-payment, the invoice is handed over for collection. To be able to order against an invoice, the customer must be a registered Swedish company or a person over the age of 18, be registered in Sweden and approved in the credit assessment carried out at the time of purchase. The credit check may in some cases mean that a credit report is taken. In such cases, you will be notified of this via e-mail. The credit information is handled via Bisnode and is not a burden when applying for credit with a credit institution.
Personal data is handled in accordance with current legislation. eFinance processes personal data for the purpose of performing customer analysis, identification, credit checks and marketing. Social security numbers can be used as customer numbers for customer management purposes.
* Does not apply to all goods and services, e.g. air travel, events and custom-made goods.
Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, telephone number: +46 8 120 120 00, e-mail address: [email protected]
Delivery and cancellation
Orders received before 14.00 on Monday to Friday will be processed the same day, for delivery within 5 working days. Orders received on Saturdays and Sundays will be processed the following Monday.
Delivery is by post / forwarding / e-mail. Delivery of ordered service according to order.
In cases where the customer considers that delivery is delayed in such a way that he no longer wishes delivery of the order, it is the customer's responsibility that the order is canceled in accordance with PelletsTeknik Kalmar's purchase conditions. Cancellation after the order has been processed is not possible. In cases where the order has been processed, the customer is obliged to receive the order. Cancellation of a product or service that has been acquired or completed specifically for the customer is not possible.
Cancellation is not valid until the customer has received confirmation from PelletsTeknik Kalmar by e-mail.
Retention of title
All goods remain the property of PelletsTeknik Kalmar until full payment has been made.
Liability for errors
PelletsTeknik Kalmar's liability for errors in delivery is limited to the applicable terms of sale. PelletsTeknik Kalmar bears no direct or indirect responsibility for, for example, but not limited to, incompatibility, delivery delays, outages, data loss, overtime or other financial damage.
Complaint terms and right of withdrawal
When you shop in our online store, the Distance and Home Sales Act applies (SFS 2005: 59). PelletsTeknik Kalmar also follows the General Complaints Board's recommendations.
It is advisable for the customer to check the delivery on arrival to verify that this is correct and error-free. In the event of a complaint, the customer must contact PelletsTeknik Kalmar's complaints department on telephone 0709-609605, via our contact info
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